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Pall-Ex Group celebrates launch of Operational Excellence (Op-Ex) accreditation scheme to develop multi-skilled operatives across the business

Pall-Ex Group celebrates launch of Operational Excellence (Op-Ex) accreditation scheme to develop multi-skilled operatives across the business

Launched in October 2024, Pall-Ex Group’s Operational Excellence accreditation scheme encourages operative staff to strive for success, develop their skills and increase overall capabilities.

Employees are given the opportunity to increase their qualifications to include Class 1 and Class 2 licences, FLT licences, office support, auditing and training.  

An Op-Ex accreditation is awarded to operational employees across Pall-Ex Group who deliver excellence within their role, displaying the ability to be adaptable, willing to grow and consistently learning new skills. 

To be awarded an Op-Ex accreditation, operative employees must demonstrate a set of three core skills that can be utilised whenever required. At bi-annual reviews, leaders are tasked with evaluating the operational skills, behaviour and performance displayed by the employee. If they meet the specified requirements, the employee will be nominated to receive an Op-Ex accreditation. 

Pall-Ex Group employees who achieve an Op-Ex accreditation benefit from an additional hourly rate and an increase in job grade, alongside the opportunity to develop a wider area of skills across a number of operations. 

Since launching, Pall-Ex Group has awarded 22 staff from across its Leicestershire Central Hub and five owned operations sites with Op-Ex accreditations. The early success of the scheme suggests that operative staff across Pall-Ex Group are welcoming the chance to grow their skills and develop their careers.  

Joe Murfitt, Central Hub Manager, comments on the scheme:

“The Op-Ex launch has shown our commitment to supporting the future development of staff across Pall-Ex Group and recognises the hard work and commitment that our employees demonstrate every day.  

“The Operational Excellence programme will encourage others to step forward in offering their skills to other areas of the business, which will in turn makes us even stronger as a team. It is an exciting project and one which I truly believe will excel us even further within the industry. It just goes to show what we can do when we dare to be different.”  

Kevin Buchanan, Group CEO of Pall-Ex Group comments:

“Our goal at Pall-Ex Group is to retain and reward staff at all levels across the entire organisation. Having multi-skilled operatives allows us to be more agile and responsive to change and challenges whilst recognising the significant contributions made by our operational staff to our sector-leading service levels and commitment to excellence.   

“The Op-Ex Accreditation scheme ensures that our operative staff have every opportunity to grow and develop within their roles and where appropriate, progress into more senior positions. Staff shortages remain one of the industry’s biggest challenges, providing the right recognition and rewards is both appropriate and necessary.”  


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