Tank selected as Talkdesk UK agency partner to boost presence across Europe
Added by Love Business East Midlands | 10 March 2025
UPDATED: 11 March 2025
Tank, a UK-based digital marketing and PR agency, has been chosen by Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, to boost its brand visibility and recognition in Europe.
Tank will lead Talkdesk’s brand PR efforts across its key European markets in Germany, Austria, Switzerland, the UK, and France, helping raise the tech pioneer’s profile as a global leader in AI-powered customer experience.
Founded by CEO Tiago Paiva in 2011, Talkdesk has an impressive history of introducing new technology innovations each year to its cloud contact centre platform. Tank will help increase market awareness of how Talkdesk is transforming customer experience for leading brands across Europe through generative AI (GenAI) and agentic AI, industry-specific CX solutions, and value realisation.
Christie Blake, senior vice president of corporate communications at Talkdesk, said:
“Effective customer service has never been so important in a highly competitive landscape. Talkdesk helps businesses enhance every stage of the customer journey with AI-first, cloud solutions.
“We’ve had a long-standing relationship with Tank, having previously worked together to amplify our presence across the UK market. It's been great kicking-off brand PR activity again this year, adding DACH and France to the remit. I look forward to building on these efforts in 2025 and beyond.”
Martyn Gettings, head of brand PR at Tank, added:
“Talkdesk is renowned for innovation in the CX industry, and we're excited to leverage our expertise to ensure the company is well-recognised and strategically positioned in front of its European audience.”
Last year, Tank achieved its highest ever ranking in the PR industry’s most prestigious league table – the PR Week Agency Business Report 2024. Breaking into UK’s Top 150 Consultancies list, which determines the top performers out of thousands of agencies, Tank landed in 40th position in the UK for its tech credentials, and 24th overall outside of London for its combined B2B, tech and B2C offering.
To find out more about Talkdesk, visit: https://www.talkdesk.com/. To find out more about Tank, visit: https://tank.co.uk/
