Inspiring Business by Sharing Success
Added by Love Business East Midlands | 16 January 2025
The Access Group officially opened the new GOC in November. Chee Gay will lead operations focusing on customer experience, as The Access Group continues its global expansion.
The strategic appointment reflects The Access Group’s ambition to build a global backbone of world-class innovation hubs that empower customers, attract top talent, drive advancements in products and AI, accelerate sales growth and deliver operational excellence.
Previously, Chee Gay served as the Global Chief Human Resources Officer at TDCX, where he scaled the workforce from 3,000 to 19,000 employees and launched 10 new operational sites in just seven years. He has also held leadership roles at AIA, Samsung, T-Systems, and Intel, and continues to inspire as an Adjunct Professor at three universities.
Commenting on his new role, Chee Gay said:
“The Access Group has a clear vision as a premier technology solutions provider, delivering exceptional value through operational excellence and innovation.
“This is an exciting time to join The Access Group, following an exceptional local reaction in Malaysia and wider APAC to the launch. The Access Group has a strong foundation upon which to build and now is the perfect time to deepen its connections within the community and deliver even greater value to customers.
“I am personally committed to making the new GOC world class and I look forward to working with the talented team to grow the business and attract the best skills across APAC for The Access Group.”
Chris Bayne, CEO The Access Group said
“Our GO Centres in Loughborough, TimiÈ™oara, and Kuala Lumpur are instrumental in driving innovation, enabling faster M&A integration and providing exceptional customer experiences on a global scale.
“The Access Group are delighted to welcome Chee Gay and, under his leadership, Kuala Lumpur will further strengthen its position as a critical hub in our global network - fostering collaboration, innovation and excellence.”