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Two IT Technicians Join Link ICT Derby

Two IT Technicians Join Link ICT Derby

Derby based outsourced IT providers Link ICT has announced the appointment of two new people to its team.

The new starters are Stuart Edmonds and Liam O'Grady who are both IT Technicians and will be helping the company to increase the IT support provided to businesses and education providers who prefer to have a dedicated IT professional on-site on a regular time and day.

Liam, who is from Derby has a Level 2 BTEC in IT and his employment history involves support to employees of NatWest bank as well as providing IT support at a local firm of solicitors. 

Liam chose to join Link ICT Services as he has had experience in the banking and law sectors but would like to expand his knowledge within the education sector too. He also enjoys being a hands-on technician and being able to provide face to face IT support, building rapport with customers so they know you are reliable and approachable and that you are a valuable member of the team.

Stuart  Edmonds is also from Derby and holds a Diploma in ICT. He previously worked for Amazon's on-site IT support company and another managed IT support company that also helped local schools and businesses. He, therefore, has excellent experience in customer service and vast knowledge of IT. 

Commenting on his new role Stuart said,

“I wanted to expand my professional development and I was interested in working for a company that offers a combination of on-site and remote support for their customers as I know from experience that offering a mix of both can deliver a more bespoke solution. Offering remote support is useful, but being on-site helps to build much stronger relationships.”

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