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  Derby ICT Provider Strengthens Technical Team

Derby ICT Provider Strengthens Technical Team

Derby based ICT provider Link ICT has strengthened its technical team following the appointment of Max Briggs as an IT Technician.

Max will join an expanding team of experts that deliver IT advice, training and IT support for clients. LinkICT differentiates itself as an outsourced IT provider because it provides schools and businesses with a physical on-site presence at a set time each week as part of an IT support package that compliments remote support.

Commenting, Mark Fryers, Link ICT managing Director said,

“Max has already shown great promise and based on feedback so far from clients he is settling in well and already becoming part of the onsite team at clients.”

Max’s first job was working at Currys PC World where he gained lots of customer service skills and knowledge about the latest tech and equipment. Prior to joining Link ICT he worked in a similar environment supporting schools and businesses with IT advice and maintenance.

Commenting on joining Link ICT Max said,

“All schools and businesses have different IT infrastructures that quite rightly are designed according to what works best for them. What I like best about Link ICT is that they really understand this ethos and are willing to be flexible and adopt a customer-focused approach to how they go about resolving issues. They are really committed to ensuring users understand the technology they have available so that the organisation can operate efficiently and productively. Whilst at first it took a little time to adjust to new systems or processes, get up to speed with the different equipment and understand how each client set up operates – I’ve found that this is building up my experience which is something I wanted from my new role.”

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