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Automation leads 3 big technology predictions for Midlands businesses in 2022

Automation leads 3 big technology predictions for Midlands businesses in 2022

Many Midlands businesses will embrace automation to become more efficient in 2022, according to a local technology expert.

Lee Hewson, of IT support company Your IT Department also predicts the use of Artificial Intelligence (AI) will grow next year. And he believes hybrid working will become critical to employees.

“We’ve seen technology evolve at incredible speed in the last two years, driven by the pandemic,” Lee said.

“2022 isn’t going to be any different. The speed of technology change has enormous momentum now. As business leaders our options are to embrace the change and transform our businesses, or get left behind. That sounds dramatic, but things really are changing that fast.”

Lee’s three technology predictions for 2022 are based on watching developing trends over the last few years.

“Automation is going to be the biggest thing next year,” he said. “It’s now possible to make most software talk to most other software. And that makes it easier to automate repetitive tasks. Any time a human has to repeat a task, you can find a way to get software to automate it for you.

“I also believe AI will be embraced by more businesses. Artificial Intelligence is no longer just for big businesses. It’s being used within software available to businesses of all sizes. Many are benefitting from AI already without being aware of it.

“My final prediction is that Work From Home will continue to be the “new normal”. It’s not going away. Hybrid working is here to stay. And increasingly employees will demand it as a standard part of their working conditions.”

Outside of business technology, Lee also expects to see a leap next year in voice search, such as using Alexa to get answers.

And big improvements in battery tech, driven by phones and the speed of electric vehicle development.

Your IT Department was formed in 2009 and specialises in supporting local businesses in the Midlands area.

Your IT provide the highest levels of technical support and customer service and are internationally recognised; ranking 5th in the UK in the 2021 Channel Futures MSP 501 competition, the world’s largest independent assessment of businesses in the sector. The business finished 97th in the World.

We act as an outsourced but fully integrated IT Department for our clients, an extension of their business and a true technology partner.

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