Retail Assist Welcomes New Head of Technical Services

Added by Love Business East Midlands | 12 December 2020

Managed IT services and solutions company, Retail Assist, welcomes Tony Sherwin as their new Head of Technical Services.

In his new role, Tony will be overseeing the technical services team. Tony says:

“My role is varied and one that is always busy, making it extremely interesting. I review technical solutions before they are implemented, strategising the technology landscape in order to give appropriate recommendations to Retail Assist and our clients. I regularly review how we can continue to improve the service we offer to our clients by understanding what their biggest issues are, whilst ensuring our own systems and our clients’ systems are functioning and healthy – a lot of effort goes in to making this happen. Along with this, I regularly review current IT security threats and ensure that, where appropriate, these are mitigated against with appropriate controls in place for both Retail Assist and our clients.

“I like to be kept busy and this role certainly keeps me occupied. It’s important to stay at the forefront of technology and understand what trends are staying and need to be considered for the future; making it all come together excites and challenges me, which I absolutely love.”

Prior to becoming a senior leader, Tony specialised in IT infrastructure, networking and security, working in a range of sectors.

Kevin Greathead, Retail Assist’s Chief Services Officer, says:

“I am delighted to welcome Tony as our new Head of Technical Services. Having worked in IT for the last 23 years, he brings a wealth of experience that both our team and customers alike have already benefited from. It’s a very varied role, but Tony is highly knowledgeable and has already made an impressive start, reviewing and implementing our technical services strategy. I look forward to our continued work together and to Tony’s future within Retail Assist.”

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