Retail Solutions Expert, Phil Chapman, Joins Retail Assist

Retail Solutions Expert, Phil Chapman, Joins Retail Assist

Phil will be joining as their new Business Development Manager

Managed IT services and solutions company, Retail Assist, has hired Phil Chapman as their new Business Development Manager.

In his new role, Phil will be working with the sales team to explore opportunities, focusing on Retail Assist’s latest software offering, OMIO PIM.

Phil explains: “My career has always been in retail technology/solutions. In the past, I’ve run my own consultancy business as well as working at a number of providers over the years, building relationships with numerous high street and international retail brands. In my previous role, I worked at Itim as Sales and Marketing Director and, after five and a half years there, I was ready for the next challenge.

“I’m delighted to be joining Retail Assist: I’ve known their company for many years and watched them grow with interest. It’s fantastic to be part of the team and I look forward to our future together.”

Kieran Bowden, Retail Assist’s Chief Commercial Officer, says: "I am delighted to welcome Phil, who has a fantastic track record of building new relationships and attracting new clients.

"Phil brings with him a deep understanding of the retail sector and those that know him respect - and seek – his opinion, always making time for him. Phil has a gift of being able to contextualise services and solutions against a client’s broader ecosystem of suppliers; as retailers focus on consolidating their supplier base to seek savings and efficiencies, Retail Assist are well placed to help new customers deliver on those objectives. He has already made an impressive start and I look forward to our continued work together."

Retail Assist was recently named as a finalist for Best MSP 2020 at the SDI IT Service & Support Awards, with the winners being announced at the awards ceremony in 2021, as national recognition for the quality of the customer experience that it provides. OMIO PIM is their latest software offering; launched in May, OMIO PIM is a SaaS solution that helps retailers control product information and its release to market via a centralised system, helping retailers expand their digital presence at a time when it’s needed most.


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