Virtual Handover Sees Warwickshire Family Successfully Move During Lockdown

Virtual Handover Sees Warwickshire Family Successfully Move During Lockdown

A Nuneaton family have moved into a brand new home with the help of Barratt Homes and a ‘virtual move in’.

Essential workers, Natalia (35) and Norbert (38) Kukialka were eager to move into their new home at Saxon Meadows after having already legally committed to the sale and giving notice on the tenancy agreement on their rental home.

Special measures were put in place by five star housebuilder Barratt Homes Mercia to ensure that, whilst still maintaining excellent customer service, Government guidelines were followed at all times.

The family are now settling into their new three bedroom home along with their two children, Brian (11) and Megan (8) and their pets, a cat called Jackson and a degus called Pinky.

The couple who both work in the warehousing sector and moved from Poland to the UK in 2006, are thrilled to have taken their first step into home ownership after many years of renting and did so using the Government-backed Help to Buy scheme.

Natalia said:

“We were so pleased that our move was made possible thanks to the team at Barratt Homes.

“The moving experience was really good as we always knew to who call or message when we had any questions.

“All of the usual parts of the process were done over the phone or online.”

The Queen Elizabeth Road development is already providing the Kukialka family with a peaceful and semi-rural area to raise their children and they’re reaping the benefits of buying new. Natalia added:

“Choosing a new build property has been amazing because we’ve not needed to do anything to it since moving and settling into a blank canvas has made things so much easier.

“We’ve lived in Nuneaton before but the Camp Hill area is new to us. When we were looking online for a home, Saxon Meadows really stood out to us and we just fell in love with the homes here.

“We’re really looking forward to using our hour of exercise to explore the local area and see what’s on our doorstep.”

Steve Barton, Senior Sales Manager for Barratt Homes Mercia, added:

“Whilst the lockdown has been a very challenging time for everyone, essential home moves like Natalia and Norbert’s into an empty property are possible within current guidelines.

“We were extremely pleased to help the family and would like to assure all current and future customers that we are constantly innovating our process to ensure it can be done as safely as possible whilst protecting our staff and customers.”

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