IT firm sees spike in work-from-home sales amid Coronavirus outbreak

IT firm sees spike in work-from-home sales amid Coronavirus outbreak

A Derby-based IT solutions company has recorded a rise in sales as businesses bid to protect their productivity amid the Coronavirus outbreak.

RDS Global, based on Friar Gate, has seen a five percent increase in companies wanting to boost their work-from-home capacity, as firms plan ahead in case staff have to self-isolate.

COVID-19, first identified in Wuhan, China, has spread beyond China's borders to dozens of countries, infecting tens of thousands of people and causing a mounting number of fatalities.

As of March 9, there have been four confirmed cases of Coronavirus in Derbyshire, and fears are mounting for the UK economy, as sectors ranging from tourism and manufacturing to shares take a hit as consumers avoid activities that might expose them to the risk of infection, such as going out shopping or travelling abroad.

But while preparing its own staff for any effects of the virus, RDS Global has recorded a rise in clients wanting help in ramping up their information technology resources and abilities to work from home, as medical advice is to self-isolate for 14 days.

Andy Flinn, RDS Global’s chief executive officer, said:

“Businesses are thinking about how they are going to cope. The key aspect is home-working and business disaster recovery (DR).

“Businesses may be put in a position where they are still going to want to operate, but staff may well not be able to attend the premises. It’s about making sure key employees and team members can still work.”

An example of being able to connect from home is a VPN (Virtual Private Network), which allows staff to log in to their company’s corporate resources while away from the office.

Andy added that more and more businesses are taking up cloud services to ensure continuity, and companies are also looking to expand their bandwith so that staff can still perform their duties from home.

More and more use is also being made of communication tools, such as video conferencing and team calls, and RDS Global are also having to ensure these outside connections are secure and robust.

Andy added:

“We have definitely got to the point where businesses could be affected. If people are having to go into self-isolation, it doesn’t mean they can’t work, it just means they can’t interact in the workplace.

“Sales enquiries and orders have gone up by five percent so far.

“One customer had a piece of machinery being built in China, but that’s been delayed, so the customer has now put this money into IT expenditure instead - and that makes good sense, because embracing new technology and cloud in conjunction with a DR plan can definitely reduce the risk to business.”

Explaining how his own company had been preparing for any fall-out from the virus, he said:

“We have been able to put a complete solution in place where we can be in or out of the office. All of our workforce has the capacity to operate as home-workers or remote workers – and we are ready to step up our plan as requirements dictate.

“The future is changing and, whether it’s human infection or cyber infection, we need to be prepared.”


< Back