JPT expands service offering with new partnership

JPT expands service offering with new partnership

A recent contract win has seen IT support service specialist, JPT Solutions, extend its services.

The company, based in Ilkeston, is recognised as one of the East Midlands’ leading IT Support Services specialists. Founded in 2003, JPT helps businesses with their IT and Communications technologies by designing, building and maintaining systems and infrastructures that are tailored to the individual needs of clients.

As a result of a new partnership with Wills & Trusts Wealth Management, a company that specialises in helping families with their financial planning, JPT will be extending its managed IT support services to a more strategic level for the first time.

Wills & Trusts Wealth Management were seeking an IT partner to work alongside its existing IT team, to collaboratively devise a proactive strategy that would outline a course for change and result in more efficient systems.

Discussing this, Rob commented:

“Until now, our role has always been likened to that of an outsourced IT department, working off site and fixing problems. With this new service, we’re able to expand our offering. This is the first time we have worked on a project of this nature and it feels like a natural extension of what we do. A lot of our work is based around helping clients prevent issues through proactive management. However, this strategic role will allow us to develop a technology roadmap for the business to ensure that it is able to get the most from its investment in IT.”

Stuart Payne, Chief Operations Manager at Wills & Trusts Wealth Management, commented:

“We are a rapidly expanding wealth management company and required an insourced IT Director to work with the team to review our existing technology enterprise and create a strategy to meet the future demands of the business. Rob has been instrumental in defining our three-year roadmap and commencing the implementation requirements to deliver what we need within some extremely tight deadlines. Collaboration, expertise and patience have been key for the success of the partnership.”

JPT will now work alongside the in-house team at Wills & Trusts Wealth Management to devise a strategy that will help shape systems for the future, and will also be involved in the ongoing analysis, evolution and iteration of the systems as well as reporting back at a board level about the impact it is having on the business and its wider aims.

For further information about JPT Solutions, visit jpt-solutions.com. Or call 0115 896 0755.


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