E.ON Working with Derbyshire Agency for help with Lightbulb Moments

Added by Love Business East Midlands | 5 February 2020

One of the UKs leading energy providers, E.ON, have commissioned Derbyshire based full-service marketing agency Purpose Media to support their ongoing digital transformation.

Around 4.3 million customers in the UK choose to get their energy from E.ON.

The team at Purpose are working with the energy supplier to support the evolution of their customer interfaces and future product development strategies.

E.ON had been working with Purpose Media on a sister project over the summer months, and wanted to expand the partnership after they were impressed with the collaborative approach and creative results.

New Ways of Thinking

Purpose Media’s Account Director, Jamie Bourn, said;

‘The process we’ve created to understand the goals of our clients, and the behavior of their customers, means we can work with E.ON to help them come up with new ideas to help them use their digital assets, that they may not have thought of before.’

‘E.ON have a commitment to sustainability and personalisation, and offer so much to help people live a greener life, this work will help their customers to access newer, greener products and services.’

‘To see the level of passion the team at E.ON have for sustainability and their customers is brilliant, and we’re really proud to work with such a well-known brand.’

Exciting Ideas

Commenting Joanne Scott, Product Owner, Residential Propositions for E.ON, said;

‘The team at Purpose Media are really dynamic, and have some brilliant tools to help us uncover new ideas and processes to support our customers. They understand what we want to achieve and are totally committed to helping us get there.’

‘We’ve had some sessions with the team already, and we’re excited about our ongoing collaboration with the Purpose Media team going forward.’

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