Inspiring Business by Sharing Success

35 year milestone for Ripley salon

KH Hair marks anniversary with open evening celebration to support NSPCC's Childline

The team at KH Hair Ripley is celebrating as the salon reaches a 35 year milestone trading in the town. 

To mark the anniversary, KH Hair is throwing its doors open for a charity evening which will be held to coincide with Ripley's Christmas  light switch on during the evening of Friday 29th November.

The salon, which opened in Grosvenor Road in 1984, moved to larger premises on the same road in 2002. After expanding into next door in 2007, the business underwent a further re-fit in 2014.

Owner, Sarah Storer (49), joined KH Hair on a Youth Training Scheme straight from school in 1986 and now employs a 13-strong team which has built up an enviable reputation for delivering first-class customer service. 

"I feel extremely privileged to have formed a great many friendships over the years." says Sarah. "I honestly couldn't work with a better team and, as a franchisee, the never-ending support I get from head office really is invaluable." 

Having seen a great many changes over the last three and a half decades, Sarah says she is proud to have kept the business going strong through varying challenges including recession and reduced footfall in the town.

"We are passionate about training and continual development at KH Hair." she says. "I think that's one of the reasons our clients have stayed with us.  It's about maintaining standards and, although we have seen many businesses come and go in Ripley, we are proud our commitment and strong relationships have placed us among the longest-serving salons in the Group's 99-year history."

Sarah says she is also incredibly grateful to the team's loyal and long-standing clients. Ann-Marie Loades, who has been visiting the salon for over 30 years, says:

"I have got to know individual stylists and trainees very well and regard them as a family whose warm, friendly and caring approach is so very beneficial to their customers. The services provided are first-class and tailored to each client regardless of gender or age, with great care being taken to respect individual wishes and wellbeing."

The focus isn't just on hair.  The KH premises incorporate Essence Skincare, which was established by Andrea Bull in 1996. A range of beauty treatments are also available from Ruth Davies and facial aesthetic treatments are on offer courtesy of Lauri Wood.

KH Hair Group's joint managing directors, Darren Messias and Tim Fee, said:

“We are absolutely delighted our Ripley salon is celebrating this business anniversary, which is a tremendous achievement in this day and age. Sarah and her team have always delivered fantastic customer service and because of this have a very loyal client base. We would like to add our thanks to those clients for their continued support over the 35 years."

Anyone is welcome to drop in at the celebratory open evening which will run between 5.30pm and 7.30pm.  There will be a raffle in aid of Childline and the chance to browse a range of Christmas gift ideas.

"KH Hair continues to go from strength to strength and we simply want people to come along and raise a glass of Prosecco as a thank you to our staff and clients for their continued support." says Sarah.  "I am so lucky to be a part of the KH Hair family. I think, if you cut me open, I would have KH Hair running right through the middle of me!"

 


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