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Quality recruitment earns Derby homecare provider national recognition

A Derby homecare provider is celebrating after receiving national recognition for the high quality of its recruitment.

Right At Home (Derby) employs 68 people who provide home care, companionship and support to allow 55 clients to live independently in their own homes in the city and South Derbyshire.

It picked up Best Recruitment Initiative in front of more than 200 people at the prestigious 2019 Skills for Care Accolades at the ILEC Conference Centre in London.

The awards recognise and celebrate the achievements of adult social care employers committed to delivering high-quality care.

Right At Home (Derby)’s services range from one-hour companionship to specialist dementia care and 24-hour live-in services.

The company was praised for its innovative approach to recruiting and retaining caregivers. It was also shortlisted for best employer support for registered managers and best employer of between 51 and 249 staff.

John Houghton, owner and managing director of Right at Home (Derby), said:

“I’m absolutely thrilled with this award. It is a recognition that we do our very best to recruit the people most suited to look after a vulnerable client base.

“Our amazing team of caregivers are our most important asset and I am grateful for all of their hard work in making a difference to the lives of our clients every single day.”

Right at Home (Derby) focuses on recruiting people with values which match the caring nature of the job. Candidates are asked to complete a psychometric profiling exercise designed specifically for the care sector. It looks at values, commitment, ethics, compliance and honesty to understand the characteristics of the applicant. Interviews consist of evidence-based scenarios to help understand the candidate’s values. If the candidate shows potential, they’re introduced to either the registered manager or owner for an informal chat.

Clients are also involved in the recruitment process.

After joining the company, every staff member has a development and succession plan, with individuals training to step up into team leader and manager roles. This approach allows the business to scale up as demand increases or if somebody gains an external promotion.

Right at Home (Derby) is part of Skills for Care’s I Care ambassadors’ scheme to help potential recruits make informed decisions about joining their organisation. It also works in partnership with the University of Derby to assist its health and social care, nursing and medical students gain real-life experience with customers.

Mr Houghton is a member of The Alternative Board Derby whose facilitator, Jimi Ball, has helped with recruitment and other business strategies.

He said:

“Jimi has offered invaluable ideas which have helped give us great momentum.

“His support has been key in helping us win this award and prompting us to believe that this is going to be a very good year for Right At Home (Derby), our staff and our clients."

Skills for Care CEO Sharon Allen said:

“Our Accolades awards are open to over 20000 social care organisations so winning one means Right at Home are one of the very best of the best employers who are committed to developing the skills and knowledge of their teams.

“The result of that investment in their team at every level is the people they work with can access high quality services so they can live the lives they want to.”

 

 


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