Inspiring Business by Sharing Success


The UK’s leading commercial auction house network, John Pye, has launched a new technical division to repair and refurbish consumer electrical products for retail clients.

John Pye Technical has been established in response to client demand for electronic product repair and refurbishment within the John Pye business group and will offer technical warranty and refurbishment services to commercial clients and also customers on selected products.  


Based at John Pye’s flagship West Midlands Auction Hub in Marchington, Staffs – the technical division will run from a lab workshop led by head of department, David Harper, who joins the firm with a wealth of expertise as a qualified electronics engineer spanning 40 years in the repair and refurbishment industry.


David will lead a highly skilled support team of seven staff, including experienced engineers with a combined experience of over 100 years. He will be responsible for the smooth running and growth of the John Pye Technical division, with plans to roll out technical services across all of John Pye Auctions UK Hubs.


Adam Pye, Managing Director at John Pye said: “As a business, we continually strive to innovate and to offer our clients and customers services and solutions that make a real difference.


“Creating John Pye Technical is a natural step for us to bring specialist technical services under the John Pye umbrella.


“With his extensive background in the technical industry, David is the ideal person to lead the department and I welcome him to the John Pye family.


“David will be driving the department forward to achieve our vision of John Pye Technical becoming the UK’s biggest service centre for consumer electronic products in the next five years. We see no reason why our technical skills in the UK can’t extend to our clients across the globe in the future.”


The John Pye Technical Lab has a capacity for 60 engineers and will be a multi-faceted technical services environment providing administration, customer services, product triage, product inspection, technical repairs and data erasure.


It will offer warranties dependent on product profile and client. Parts and labour warranty options will include one, three, six- and twelve-month options.


David Harper said: “I’m honoured to be heading up the new technical division at John Pye; a rapidly expanding and ambitious family business with big plans for the future.


“This new department challenges the traditional auction business model, and John Pye is the UK’s only auctioneer to offer such a diverse range and type of technical services.


“As well as acting as a service provider on behalf of clients for the warranty and refurbishment of goods, we will offer retail technical support and services to end consumers, meeting the ever-increasing demand for these specialist services.”


John Pye Technical is the latest division in the company’s portfolio of departments operating alongside John Pye Property, John Pye Retail, John Pye Business Assets, John Pye Vehicles and John Pye Luxury.


Last month, John Pye made history when the business was crowned Asset Valuer/Auctioneer of the Year at the TRI Awards 2018 for the fourth consecutive year.  


The business has also just completed its first ever overseas auction held in Ajman in the United Arab Emirates in the Middle East earlier this month which was a great success.


The John Pye business also celebrated its 50th Anniversary in 2018 and to mark this milestone birthday, the company celebrated a record trading year. The firm has grown faster than any other European auction business in the last seven years, expanding from just one site to 22 and growing staff from 80 full-time team members to over 430. Annual auction frequency also significantly increased from 80  to over 1,000 in 2018. 

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