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Mansfield training company wins asbestos industry award

A Mansfield company has been recognised for its commitment to customer service in the asbestos industry.

Santia Limited, an asbestos and construction design management services company, which has offices in Blidworth and Cardiff, has won the 2018 Customer Service Award at the recent UKATA Excellence Awards.

The award was presented by Olympic sporting legend Kriss Akabusi at a glittering ceremony held to mark UKATA’s tenth anniversary. Established in 2008, UKATA is a leading authority for asbestos training provision in the United Kingdom.

Established nearly 25 years ago, this award was the first for Santia under the leadership of its new management team. Managing Director Craig Jones, commented:

“I would like to congratulate our team on being recognised for delivering first class training services to our customers. Winning our first award is an achievement to be proud of and I am delighted for everyone involved”.

Santia delivers asbestos training to more than 3,000 people throughout the UK each year. The UKATA Customer Service award recognised the outstanding customer feedback Santia’s three trainers regularly received for their delivery of UKATA, BOHS and bespoke training courses. 95% of the company’s customers are either ‘very satisfied’ or ‘satisfied’ with Santia’s services, which the company credits to its interactive courses which are designed to make training both interesting and engaging.

Craig Evans, UKATA Chief Operating Officer, added:

“We work in a very dangerous industry, so it is great to see one of our members going above and beyond to ensure that as many people as possible understand how to work with asbestos to ensure their safety and that of others.

“Santia’s commitment to customer service really stood out for us and we were delighted to present them with the Customer Service Award.”

The awards were open to all UKATA member companies. In addition to Customer Service, the awards also recognised the best in Corporate Social Responsibility, Innovation, Advertising, Workforce Development and Training Initiative.

Since being established in 2008, UKATA and has gone from strength to strength in the last 10 years, now numbering more than 180 member organisations from all corners of the UK, including Santia.

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