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EAST MIDLANDS HOTEL WINS HOTEL OF THE YEAR AT NATIONAL AWARDS CEREMONY

Best Western Premier Yew Lodge Hotel & Conference Centre has won Hotel of the Year (Large Hotel), sponsored by Fidelity at this year's Best Western Awards, which took place this week in Brighton.

The awards, sponsored by Brakes, now in their 40th year, celebrated the largest collection of independent hotels in GB, and saw 14 hotels from across the country crowned as worthy winners. The team at Best Western Premier Yew Lodge Hotel & Conference Centre were presented with their award at the Best Western Annual Members Conference at the Grand Hotel in Brighton.

Speaking of the win, Yvonne Hyde, General Manager at Best Western Premier Yew Lodge Hotel & Conference Centre, said: "All of us here are thrilled to be crowned this year's winner of Hotel of the Year. It's a testament to our incredible staff, who work hard every day to ensure guests have the best experience when visiting, so we're proud to be recognised for our efforts on a national scale."

Les Asplen, Managing Director of Best Western Great Britain, commented on the winners: "It is important to take the time to recognise the excellent work going on across our hotels, particularly in recent times, which have been challenging for this industry. As independent properties, each and every one of our member hotels have unique stories to tell, so we like to highlight their brilliantly different qualities and acknowledge those that take the customer experience to the next level."

"I'm thrilled to see Best Western Premier Yew Lodge Hotel & Conference Centre as the winner of the Hotel of the Year Award this year. It is due to their continued hard work and outstanding customer service that they took home the award."

Accolades were distributed for a variety of categories, ranging from fans' favourites, to the property that made the biggest difference to their local communities. A full list of the results can be found below.

 

  • Jewel of the Year, sponsored by Ab InBev: Frank Caulfield - Dean Court Hotel, BW Premier Collection
  • Making a Difference Locally Award, sponsored by BWBCT: Best Western Forest Hills Hotel
  • Best Customer Experience Winner (small hotel), sponsored by Matthew Clark: Best Western Hotel De Havelet
  • Best Customer Experience Winner (medium hotel), sponsored by Matthew Clark: Best Western Premier Mount Pleasant Hotel
  • Best Customer Experience Winner (large hotel), sponsored by Matthew Clark: Best Western Kings Manor Hotel
  • Best Western Hotel of the Year Award Winner (small hotel), sponsored by Fidelity: Best Western Walworth Castle Hotel
  • Best Western Hotel of the Year Award Winner (medium hotel), sponsored by Fidelity: Best Western Plus Glendower Hotel
  • Best Western Hotel of the Year Award Winner (large hotel), sponsored by Fidelity: Best Western Premier Yew Lodge Hotel & Conference Centre
  • Fans' Favourite Award, sponsored by Guestline: Ambleside Salutation Hotel, BW Premier Collection
  • Outstanding Contribution Award, sponsored by Brakes: Best Western Plus Lee Wood Hotel
  • Best Western Rewards Insider Hotel Award, sponsored by McCain: Best Western Corona
  • Most Improved Hotel Award, sponsored by Black & White Hospitality: Best Western Plus Glendower Hotel
  • Associate Hotel of the Year, sponsored by Knight Frank: Castle Green Hotel in Kendal, BW Premier Collection
  • Staff Member of the Year from Central Office: Bruce Adams

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